Privacy Policy

At Shree Mahaveer Toys, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data.

Information We Collect:

• Personal details such as name, address, phone number, and email when you make a purchase or sign up for our newsletter.
• Payment information when you complete a transaction.
• Browsing data collected through cookies to improve your online experience.

How We Use Your Information:

• To process your orders and provide customer service.
• To send promotional emails about new products, special offers, or other information we think you may find interesting.
• To improve our website and services based on your feedback and interactions.

Data Security:

• We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure.
• Your payment information is encrypted and processed securely.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except when necessary to complete your transaction or comply with the law.

Your Consent:

By using our website, you consent to our privacy policy.

Changes to Our Privacy Policy:

Any changes to our privacy policy will be posted on this page.

Safety Policy

Product Safety:

• All our products undergo rigorous testing to ensure they meet safety standards.
• We provide clear age recommendations and usage instructions for all toys.

Customer Safety:

• Our staff is trained to handle and pack products securely to avoid any damage during shipping.
• We offer support and advice on the safe use of our products.

Wholesale Inquiries

Are you interested in stocking Shree Mahaveer Toys in your store? We offer competitive wholesale pricing and support to our stockists.

How to Apply:

• Contact Us: Email us at mahaveertoysexpert@gmail.com with your business details, including your store name, location, and contact information.
• Review Process: Our team will review your application and get back to you within 3-5 business days.
• Approval: Once approved, you'll receive access to our wholesale catalog and pricing.

Benefits of Becoming a Stockist:

• Access to our full range of products at wholesale prices.
• Marketing support and promotional materials.
• Regular updates on new product releases and special offers.

Terms and Conditions:

• Minimum order quantities apply.
• Payment terms will be discussed upon approval.

For any questions or further information, feel free to contact our wholesale team at +91 9825778385.

Payment Methods

Accepted Payment Methods

• Credit/Debit Cards:
  • We accept all major credit and debit cards, including Visa, MasterCard, American Express, and RuPay.
  • Your card information is securely processed using industry-standard encryption.
• Net Banking:
  • You can directly transfer funds from your bank account using net banking.
  • We support all major banks in India for net banking transactions.
• UPI (Unified Payments Interface):
  • Easily pay using UPI with apps like Google Pay, PhonePe, BHIM, and others.
  • Simply enter your UPI ID at checkout to complete the payment.
• Wallets:
  • We accept payments through popular digital wallets such as Paytm, Mobikwik, and Freecharge.
  • Choose your preferred wallet at checkout for quick and secure payments.
• Cash on Delivery (COD):
  • Pay with cash upon delivery for orders up to ₹10,000.
  • Ensure you have the exact amount as our delivery personnel might not carry change.
• Bank Transfers:
  • For larger orders or wholesale purchases, you can transfer funds directly to our bank account.
  • Contact our customer service team for bank details and further instructions.

Payment Security

• All online transactions are processed through secure and encrypted payment gateways to ensure your information is protected.
• We do not store your payment information on our servers, providing an additional layer of security.

International Payments

• For international orders, we accept payments via PayPal and major international credit cards.
• Currency conversion fees may apply, and these will be borne by the customer.

Refunds and Returns

• Refunds are processed back to the original payment method within 7-10 business days after approval.
• For COD orders, refunds will be issued via bank transfer or store credit.

Contact Us: For any payment-related queries or assistance, please contact our customer support team at +91 9825778385 or email us at mahaveertoysexpert@gmail.com.

Cancellation Policy

Our cancellation policy is designed to be customer-friendly while maintaining operational efficiency:

• Within 24 Hours of Purchase: Full refund for order cancellations made within 24 hours of placing the order.
• After 24 Hours but Before Shipping: A 10% cancellation fee will be applied.
• After Shipping: Cancellations will not be accepted once the order has been shipped. However, customers can request returns or exchanges within 7 days of receipt in case of defective products or incorrect orders. Full refunds or exchanges will be provided for such cases.